CRM doing well in the downturn

CRM, Tech

CRM market doing well in the downturn according to All Things D. No mention of Siebel/Oracle though…..

He notes that Microsoft’s customer relationship management product, Dynamics, is showing up in the small-business end of the marketplace, though it’s seen as “short on user interface and features.”

And even though there was little sign of any large deals closing, Keirstead writes that the chance of Salesforce ending the quarter with billings up by about 30 percent is “promising.”

Another good indicator: The results of German software giant SAP, a key Salesforce rival, which on Tuesday reported solid numbers that defied the economic conventional wisdom.